FAQ

Our Lenses :

What is the difference between cosmetic lenses and contact lenses ?
Are PRIMAL contact lenses safe to wear?
How can I know that PRIMAL contact lenses are a quality product?
How long will my PRIMAL contact lenses last if I don’t open the package?
How can I choose which natural coloured contact lenses will work best with my eye colour?
Do PRIMAL contact lenses have a UV filter?
Do PRIMAL’s “Cat Eye” style contact lenses always stay in place?

Purchase :

What methods of payment do you accept?
What is your return policy?
Do I need to take an eye exam before wearing PRIMAL contact lenses?
Can I also purchase PRIMAL contact lenses in store?
I live outside of Canada – can I still purchase your PRIMAL contact lenses?

Wearing your Contact Lenses:

How long can I wear my PRIMAL contact lenses for?
Can I sleep with my PRIMAL contact lenses in?
Can I continue to wear my PRIMAL contact lenses after their three-month lifespan is up?
Can I share my PRIMAL contact lenses with my friends?
Can I use water or saliva to clean and store my PRIMAL contact lenses?
Can I play sports while wearing my PRIMAL contact lenses?
Can I drive at night while I’m wearing my PRIMAL contact lenses?